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1. Which Cisco program fairly and equitably rewards partners that actively identify, develop, and win new business opportunities in targeted market segments?
* N* s5 R' T7 ]" C. t, ^# q; \7 RA. Value Incentive Program
8 Z3 M: ^1 ?5 l' w! }B. Solution Incentive Program
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C. Opportunity Incentive Program
, q1 N0 f) x3 I8 FD. Foundation Advantage
9 V; Y- h, d* \8 ~' vE. Opportunity Incentive Program
% _8 ]0 a, y+ Q" CAnswer: C
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2. What feature does the Partner E-Learning Connection provide?
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A. Full versions of all Cisco technical-level classes
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B. Live instructor-led, web-based classes
6 K; Q0 I9 Z& h+ H" ]; D4 f3 p0 m5 `C. Flexible, web-based knowledge and learning
: }# ~3 h8 L6 } _& b; O% |D. Hosted website that partners use to deliver e-learning to customers
6 L/ t" B8 W* TE. Lists of training-partner class offerings
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Answer: C
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9 g. m1 k0 x* a% l# `1 y# P7 t3. Which two of the following are benefits of engaging Cisco field resources? (Choose two.)
% Z+ |) p' ~( S, N( V- L4 c+ G: Z1 qA. Maximize the number and value of customer sales engagements
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B. Access free implementation and support services
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C. Eliminate sales and marketing expense
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D. Increase revenue and improve margin
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E. Access free hardware and software for resale
, U# t2 D! q1 i. \' Y1 NAnswer: AD
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, ~5 w6 K, u# ?1 _4. What is a wide-area network (WAN)?
) U7 j4 O- F3 M0 m, z8 c1 u) [7 vA. a network that connects client devices wirelessly using radio waves
0 ]( s2 N0 L F! |8 N7 ^4 UB. a network that crosses metropolitan, regional, or national boundaries
" u' W9 }+ o; B1 ?' jC. a network that is restricted to a single building, a group of buildings, or even a single room
1 `2 i; e0 D$ ~7 _6 M+ qD. a network that encompasses an entire city or metropolitan area and connects multiple local-area networks (LANs)
i+ T2 \ V# F. Y: ~Answer: B
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5. In which area of the campus local-area network (LAN) are the user computers attached to the network?
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A. core
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B. access
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C. distribution
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D. aggregation
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Answer: B
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6. Which Cisco software provides intelligence to the network?
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A. Cisco IOS
. n9 U0 R; C' M; o# I/ h7 K, VB. CiscoWorks
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C. Cisco ONS 15540
3 F" A! Z3 z* s6 }+ nD. Cisco CallManager
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Answer: A
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7. A software engineering firm wants to streamline call center operations to reduce customer wait times and improve employee productivity. Which Cisco solution best matches this business need?
! p% }8 S5 S+ K/ ?4 f1 L% YA. optical network
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B. IP telephony
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C. WLAN
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D. DSL
5 q. r, w/ q% j lAnswer: B
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0 N, W3 c3 B2 q" I* C9 y$ t8. What are five layers in the OSI model? (Choose five.)
& Q" V+ b+ i3 G) O: m+ ^% u+ vA. session
) w$ l% ^! D7 ?, rB. physical
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C. protocol
6 z" w0 w. x. A$ b! [6 B; j% vD. gateway
/ F& |, o4 |0 j! g- L5 l# r8 w4 S+ }. wE. data link
$ a; p X! ~4 z& I+ J) tF. transport
) v5 l; h! e7 B' k8 h& Q" BG. application
6 F6 ~: ?- E: vAnswer: ABEFG
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9. What is the key element in SMB solutions?
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A. They provide the lowest possible cost.
7 |) h$ |* a# Z* z: SB. They reduce the cost and complexity associated with multiple services in a single device.
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C. They reduce complexity by eliminating features.
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D. Consumer-level products are suitable for SMB needs.
; `# t( C* g. i! ?7 M1 I0 k3 TE. Reliability is not important since replacement products are inexpensive.
- D, y; Z1 B- X+ NAnswer: B
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10. What are two software-based attacks that disable individual workstations and typically spread from user to user by e-mail? (Choose two.)
: Q+ O: e h2 n( P6 b+ E8 }A. virus
2 P! x" T& i' D, M" V8 ?4 {B. worm
5 Y# `/ @6 p( Q" W# FC. Trojan
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D. executable
* y) m9 N7 ^1 @. n/ @2 T9 MAnswer: AB
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/ p( |5 g) T1 g3 \$ T% \7 J. t11. SMARTnet and SMARTnet Onsite provide which two services? (Choose two.)
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A. updates to all Cisco software
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B. support for Cisco IOS software
7 ^6 s3 ?1 G" H6 P ?3 YC. registered access to Cisco.com
' P" K4 b" {$ k- z* J' bD. support for application software such as Cisco CallManager
" n n( ^4 e( u( P- [Answer: BC
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& j, F7 X( [0 [. @; ?" m, o8 z12. Which program has been specifically designed for small-sized and medium-sized businesses and provides easy, cost-effective network support to help ensure reliable operations, contain costs, and protect their investments?
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A. Cisco Software Application Support Services
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B. Cisco Focused Technical Support Services
! w( q! S" K( r. dC. Cisco Smart Foundation Service
5 S Q7 f' \! L* a7 x1 iD. Cisco SP Base
/ ^! S/ U4 y3 @6 D2 L+ O- Y% l6 pE. Cisco SMARTnet Onsite
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Answer: C
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13. Which network security strategy element refers to implementing barriers that serve as both physical and virtual protections against possible threats?
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A. test the system
/ l9 R3 W. k' n/ h6 T9 aB. secure the network
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C. monitor and respond
0 i* E- a6 L) \. f% [* RD. develop security policy
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Answer: B